If the scheduled task did not run check the following before contacting support.

1) The file permissions for the script are set correctly, 711 or 755.

2) If the script involves code from a scripting language specify the path for the interpreter used e.g. for perl /usr/bin/perl and php is /usr/bin/php otherwise the shell will not know how to interpret the script.

3) If the script being run is adapted from a cgi script be sure to make the necessary changes as the scheduled task is run by the shell statement such as #!/usr/bin/perl which is needed for cgi, and will be interpreted as a comment.

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